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All Journal Jurnal Ilmu dan Teknologi Kelautan Tropis Jurnal Akuntansi AKUNESA IPTEK The Journal for Technology and Science Jurnal Ilmiah Mahasiswa FEB Jurnal Pengabdian Masyarakat AbdiMas Journal TEPAT: Teknologi Terapan untuk Pengabdian Masyarakat JRA: Jurnal Riset Akuntansi Jurnal Optimalisasi Jurnal Konversi Energi dan Manufaktur Jurnal Pengabdian Masyarakat Indonesia Jurnal Transportasi Multimoda Makara Journal of Technology Jurnal Manajemen dan Pemasaran Jasa Jurnal Metris
Taufiqur Rachman
Fakultas Teknik, Universitas Esa Unggul
Aerospace Engineering Humanities Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Industrial & Manufacturing Engineering Library & Information Science Materials Science & Nanotechnology Mechanical Engineering Public Health Social Sciences Transportation

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Journal : Jurnal Manajemen dan Pemasaran Jasa

 1 
Fostering innovative work behavior of employees in the tourism industry: Strategies for successful remote tourism during the COVID-19 pandemic Taufiqur Rachman; Rina Anindita; Nabila Noor Izmi; Cristofer Ewaldo; Fitriana Rezki; Emanuela Tasya Andini
Jurnal Manajemen dan Pemasaran Jasa Vol. 15 No. 2 (2022): September
Publisher : Lembaga Penerbit Fakultas Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25105/jmpj.v15i2.13573

Abstract

Due to the COVID-19 Pandemic, in September 2020, the number of domestic and foreign tourists visiting Indonesia decreased by 88.9% to 153,498 people from 1.38 million people in the same period in 2019. The Research Objective is to examine the effect of Employee Engagement on Innovative Work Behavior, which requires Creativity as a mediator, and the effect of Remote Working as a moderator in the Tourism Service Industry. The study was carried out with the survey method using online questionnaires distributed from January 2022 to February 2022. The participants in this study are practitioners in the tourism service industry who are also members of the Indonesian Tourism Industry Association (GIPI). The participants came from 55 cities in Indonesia and worked remotely during the pandemic. First, this study shows good engagement with the employee does not increase innovative work behavior directly. Second, good employee engagement can increase creativity from the employee. Third, good employee creativity can foster innovative work behavior. Fourth, remote working does not moderate the correlation between employee engagement and creativity. Fifth, employee creativity mediates the correlation between employee engagement and innovative work behavior.
Co-Authors Achmad Yasir Baeda Adiputra, Ristiyanto Arief Suwandi Ashury - Chairul Paotonan Cristofer Ewaldo Darmiolla Natasia Watunglawar Eko Yusroni Emanuela Tasya Andini Faizin, Agus Feby Z Octafani Firman Husain Fitriana Rezki Habibi Palippui Haryo Dwito Armono Hasdinar Umar Iphov Kumala Sriwana Iphov Kumala Sriwana Istianto B Rahardja Jesica Jepni D. A Juswan - Juswan Sade Kriyo Sambodho M. Derajat Amperajaya M. Derajat Amperajaya Muhajirin Muhajirin Muhammad Zubair M Alie Muhammad Zubair Muis Alie Musfirah Cahya Fajrah Nabila Noor Izmi Nofi Erni Nofi Erni Nofi Erni Nofi Erni Ramasari, Dian RILLA GANTINO Rina Anindita Roesfiansjah Rasjidin Septian Rahmat Adnan Septian Rahmat Adnan Septian Rahmat Adnan Shirly Wunas Soeratno, Soeratno Sriwana, Nur Mutia Ujang Juwardi WPT, Ari Anggrani